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Privacy Policy




This website (the "Site") is brought to you by Hour-Zero Crisis Consulting Ltd. ("Hour-Zero"). At Hour-Zero we are serious about protecting your privacy, and this Privacy Policy discloses how we collect, protect, use, and share the personal information gathered on this Site.

Your use of this Site is subject to the Terms of Use posted on this website (which includes this Privacy Policy). The Terms of Use (including this Privacy Policy) or any part thereof may be revised from time to time through an updated posting, and therefore you should check the Terms of Use (including this Privacy Policy) periodically. Revisions are effective upon posting and your continued use of this website following the posting of revisions to the Terms of Use (including this Privacy Policy) will indicate your acceptance of such revisions. If you have any questions concerning the Terms of Use (including this Privacy Policy), please Contact Us.


What Information Is Collected

"Personal Data" means data that, by itself, allows someone to identify you as an individual, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. "Anonymous Data" means data that does not, by itself, permit the identification of individual persons and that is not associated with or linked to Personal Data. We collect Personal Data and Anonymous Data, as described below. In the case of HZ Alert, it also includes location data information (for example data is used to determine where a device is located so pertenient information regarding emergency events in that location can be sent to the device).

a. Information You Provide to Us.

We collect your username, first name, last name, e-mail address, phone number, zip/postal code, and password when you create an account to log in to our platform ("User Account").

We collect any Personal Data you provide to the Services. For instance, if you include your Personal Data as the main contact information in the event of an emergency, other authorized users, who have an administrative or leadership role, in your group will be able to see your Personal Data.

If you are an employee or independent contractor at an organization, we will collect any Personal Data your organization provides to the Service, including your first name, last name, e-mail address, and phone number.

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in your e-mail to us, in order to send you a reply.

We may also collect Personal Data at other points in our Site, Application, Software, or Services that state that Personal Data is being collected.

b. Information Collected via Technology.

Information Collected by Our Servers. To make our Site, Application, Software and Services more useful to you, our servers (which may be hosted by a third-party service provider) may automatically collect information from your computer or device, including but not limited to:

The date and time you log in or log out of the Application, Software, or Services;

The date and time of your visit and the web pages and content you view and links you click on while navigating within our Services;

Information about the type of content accessed via our Services;

Your Internet Protocol (IP) address (a numerical address assigned to your computer by your Internet service provider so that other computers connected to the Internet can communicate with your browser online) that can sometimes be used to derive your general geographic area;

Unique identifiers, including non-global mobile device identification numbers;

Information about your device such as your device type, language and other settings, time zone and the names, versions and package IDs of software installed on your device; and

With your permission, your exact device location.

The information we learn from users helps us personalize and improve your experience on our websites in furtherance of serving the user's needs and our legitimate business purposes. A user's personally-identifying information may be used by our company to help us improve the website, and also for our company's marketing and promotional purposes. We receive and store any information you enter on this Site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing features for you, and communicating with you. Except as specifically stated herein, our policy is not to share this information with third parties. We will never sell this information to third-party marketing companies.


How is consent obtained?

Your consent to the collection, use, or disclosure of personal information is obtained when you first login to use the HZ platform or HZ Alert App. For more sensitive information, such as location information, we will obtain additional consent when you download the app and log in for the first time.

Withdrawing Consent

The choice to provide your consent is always yours, however, your decision to withhold such consent may limit your ability to interact with the app.

Information Sharing And Disclosure

Information collected through this Site may be supplied to affiliates of Hour-Zero, and other companies and organizations who perform work for us under contract. We also may disclose personally identifiable information in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect user security or the security of other persons, consistent with applicable laws; (c) in connection with a sale, joint venture or other transfer to some or all of the assets of Hour-Zero; or (d) in order to enforce the Site's Terms of Use. We otherwise exercise commercially reasonable care to not otherwise share or disclose the names of users or any personally identifiable information with third parties, except with the prior approval of the user.

Notice To Parents And Children

PARENTS: We encourage parents and guardians to spend time online with their Children (Children 12 and under) and to participate in the activities that may be offered on this Site. No personally-identifying information should be submitted to or posted on this Site by Children without the consent of their parent or guardian. We encourage parents to monitor their Children's online use, and to help us protect their privacy by instructing them never to provide personally-identifying information on this Site or any other website without permission. We are also prohibited by law from conditioning a Child's participation in any activity on this website on the Child disclosing more personally-identifying information than is reasonably necessary to participate in such activity.

CHILDREN: Please do not give your full name, email address, home address, telephone number or any other personally-identifying information that would enable someone to contact you either online or offline, without first asking your parent or guardian and teacher for permission.

We do not knowingly collect personally-identifying information from Children on this Site either directly or passively except when a Child may voluntarily submit such information through (i) a "Contact Us" link on a Child's area of this website or (ii) a public posting area, if such feature is available. If a Child e-mails us via a "Contact Us" link on any child directed area of this Site and we can identify the sender as a Child, any personally-identifying information submitted will only be used to respond on a one-time basis to such Child and will thereafter be deleted from our records. In addition, if we have actual knowledge that a Child is sending or posting personally-identifying information on any area of this Site, we will use commercially reasonable efforts to delete such personally-identifying information before it is made public. We will never request personally-identifying information from a Child in any of our public postings areas. Please note that any online store that may be accessed from the Site is intended for parents, teachers and other adult purchasers over the age of 18 and requires the submission of personally-identifiable information to fulfill and service any transactions.

We may disclose a Child's personally-identifying information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities. We may also disclose a Child's personally-identifying information when we believe in good faith that the law requires it.

Public Postings

Users should note that any personally-identifying information that is voluntarily posted to any public area of this website may always be collected and used by others. While we monitor such posting areas from time to time and will use commercially reasonable efforts to delete a Child's personally-identifying information prior to posting, we strongly encourage Children not to post such information.

Cookies And Collection And Use Of Information

We receive and store certain types of information whenever you interact with this Site. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses this Site. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide customized features to you. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, cookies allow you to take full advantage of this Site's best features, and we recommend that you leave them turned on.

Prior to user registration, Hour-Zero may employ cookie technology on this Site to (i) track non-personal information such as type of browser, operating system, domain names and IP addresses, and (ii) improve our visitors' experience online. Prior to user registration, we do not link IP addresses to any personally-identifiable information. However, once you register and affirmatively opt-in and provide personal information about yourself for purposes of receiving more information about our products and services or ordering products, such personal information provided by you or collected through the cookie technology may be used for marketing purposes back to you as specified on a registration page. If you do not want to receive e-mail or other marketing communications from us, please adjust your registration page to opt-out of further marketing back to you.

Please also note that Hour-Zero reserves the right to monitor your compliance with the Terms of Use of this Site and may track your usage of the Site in order to confirm compliance with these Terms of Use. Hour-Zero also reserves the right, in its sole discretion, to terminate your access to the Site for any reason, including non-compliance with these Terms of Use.
Hour-Zero uses Google Analytics, a third party service, to collect anonymous visitor data on our network of sites. The Google Analytics service does not collect any personal information such as names, ages, phone numbers, addresses or e-mail addresses from visitors to the Site. Hour-Zero uses the Google Analytics service to collect visitor information like IP addresses, browser types (such as Internet Explorer or Netscape), referring pages, pages visited and time spent on a particular site. Hour-Zero uses the Google Analytics service to collect this information for the following purposes: (1) to provide statistical analysis of web page traffic patterns; (2) to administer our Site and servers; (3) to allow for auditing of our services by third parties; and (4) for internal marketing purposes. If you would like to learn more about the Google Analytics service and to view the complete Google Analytics privacy statement, please click here.

Links To Other Sites

This Site may provide links to third party websites or resources. The information practices of those websites are not covered by this Privacy Policy or any other policies or terms applicable to this Site. We recommend that you review any terms of use and privacy policy of any linked third party website before providing any information to that website or using its products and services.

Please note that this Site may also provide links to other sites brought to you by Hour-Zero. The Privacy Policy and Terms of Use of other Hour-Zero sites may vary from this Site. We recommend that you review the privacy statements, terms of use and other policies or terms that may apply to other Hour-Zero sites if you should choose to use such sites.

Collection And Use Of Information From Career, Investor or Contractor Inquiries

A person may submit a resume or curriculum vitae (CV) and apply for a job or career at Hour-Zero. Similarly a company or contractor may submit a professional brief or investment inquiry. If you submit such information to us, we may collect and keep a record of the submission, including the email address, the resume or CV and all information supplied with such submission, and use this information to evaluate you or your company for employment or work with Hour-Zero. We also may, but are not obligated to, retain this information for the purpose of evaluating you or your company for other opportunities in the future.


This Site is owned and operated by Hour-Zero Crisis Consulting Ltd. and the contents of this Site are protected by copyright of Hour-Zero and/or its licensors.

Additional Information About Privacy

If you have any concerns or questions about privacy on this Site, please Contact Us.

Hour-Zero Crisis Consulting Ltd.(Revised July 2022)

Go to our Terms of Use.